Soporte

Create Zendesk tickets from AI chat

Connect Databot with Zendesk and automatically create tickets when the bot escalates to human support. No manual triage work.

Automatic tickets

When the bot escalates, a Zendesk ticket is created with the full conversation history.
Tags and priorities

Tickets are created with tags and priority based on detected intent.
User data

Name, channel and conversation context included in every ticket.

Frequently asked questions

Is a ticket created for every conversation?

No, only when the AI agent escalates the conversation to human support or when you configure it that way.

Is it compatible with Zendesk Suite?

Yes, the integration works with Zendesk Support, Suite and all their plans.

Zendesk + Databot

Conecta tu cuenta en minutos y automatiza desde el primer día.