Your AI agent, now on the phone too
Soon the same agent that handles your chat channels will be able to answer your customers’ calls with an AI voice. The connection runs through Twilio over a SIP trunk.
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Voice support
The agent talks on the phone with the same knowledge as your other channels.
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One agent for every channel
You don’t need to set up a new bot for calls.
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Handoff to your team
When a case needs it, the call moves to a person on your team.
Frequently asked questions
When will it be available?
We are working on this channel. Write to us and we will let you know as soon as it is ready.
Do I need a separate bot for calls?
No. The idea is that the same AI agent you use on your other channels also answers the phone.
Llamadas + Databot
Empieza hoy, sin configuración técnica
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