Success stories

Stories of AI agents in production, not in slide decks.

How retail, industrial and financial companies automated their customer service, generated more leads and cut costs with Databot.

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More than 200 companies in Chile, Latin America and Spain

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More than 200 companies in Chile, Latin America and Spain

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Companies that already trust Databot

All stories

7 stories
Arrow store in a shopping mall
Menswear / Ecommerce

Arrow: an AI fashion advisor

An assistant that recommends products, resolves sizing questions and supports the purchase at any hour.

92% of inquiries answered · +1,100 sizing inquiries
Panama Jack store in a shopping mall
Retail / Ecommerce

Grupo Gino: 8 brands, an AI assistant for each one

Sales assistants that recommend in-stock products, answer pre-purchase questions and report order status, each one in its own brand voice.

97% of inquiries answered · 4.4 / 5 satisfaction
Tattersall branch
Automotive and machinery

Grupo Tattersall: AI across 7 business units, with every lead sent straight to Salesforce

24/7 assistants that advise on vehicles, machinery, spare parts and leasing, and deliver every opportunity to the sales team.

7 business units · 24/7 · Salesforce
Belsport store window
Multi-brand retail / Ecommerce

Grupo Yáneken: seven brands, an AI assistant for each one

AI assistants that respond on the web, on social media and on WhatsApp, and hand off to the team only what needs a person.

+43,000 inquiries · ~8 in 10 resolved
Master ham carver slicing Iberian ham wearing an Ibericomio apron First case in Spain
Gourmet / Ecommerce

Ibericomio: Romeo, the AI Iberian ham expert

An AI assistant that advises customers on the web and on WhatsApp, in several languages, just as a master ham carver would.

89% without human intervention · 4.7 / 5 satisfaction
Ventus foodservice equipment
Foodservice equipment

Ventus: 9 in 10 inquiries resolved with AI and more than 1,400 leads

An assistant that advises, quotes and handles after-sales for foodservice equipment on the web and on WhatsApp, in Chile and Peru.

90% resolved automatically · +1,400 leads
Parque Arauco Kennedy at sunset
Retail

Parque Arauco: EMA, the AI agent that serves its shopping malls

EMA answers visitors' questions in real time across all of the shopping malls.

85% CSAT · 24/7
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